Welcome to Green Kitchen Works.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology (Amendment) Act, 2008. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access and/or transacting and/or usage of www.greenkitchenworks.com  and sets out the terms and conditions governing it and the disclaimer (“Terms & Conditions”).

Please read the term and conditions carefully. While using any current or future services offered by Greenkitchenworks.com or any of its affiliates, whether or not included in the Greenkitchenworks.com website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

Use of this Website is regulated by Terms & Conditions provided herein. Your visit, dealing, transacting and/or otherwise using this Website shall be treated as you run conditional acceptance of these Terms & Conditions in entirety. There is an option given during the course of every transaction to enable the User to express his/ her acceptance or rejection of these Terms & Conditions. Please exercise the said option during the course of any transaction after going through these Terms & Conditions, as your acceptance by clicking on “I Agree” shall be deemed that you have accepted these Terms & Conditions fully and you have gone through and understood these Terms & Conditions completely and these Terms & Conditions shall be treated as legally binding and enforceable agreement between Green kitchen works and you. If you do not agree with any of these Terms & Conditions or all of these Terms & Conditions, then you should stop dealing with and/or initiate and do any transaction on this Website.

The information, products and services including but not limited to communications tools, forums, shopping services, search services, offered on this Website or through other mediums, whether now known or hereafter developed, is solely for the User’s information and subject to the User’s acceptance without modification of the terms, conditions and notices contained herein and should not be considered as a substitute for professional advice. User’s use of the Website and/or services is subject to the additional disclaimers and caveats that may appear throughout the Website. Green kitchen works, its affiliate companies, associate companies, subsidiaries, consultants, contractors, advisors, accountants, agents, partners and/or suppliers assume no responsibility for any consequence relating directly and/or indirectly to any action and/or inaction that the User take based on the information, services, Products (as defined hereinafter) and other materials offered on this Website. While Green kitchen works strives to keep the information relating to the various Products offered on this Website accurate, complete and up-to-date, Green kitchen works, its subsidiaries, affiliates, associate companies, accountants, advisors, agents, consultants, contractors, partners and suppliers cannot guarantee, and will not be responsible for any damage and/or loss related to, the accuracy, completeness or timelines of the information.

Green kitchen works may change, suspend and/or discontinue the Product(s) at any time, including the availability of any feature, database and content on the Website. Green kitchen works may also impose limits on certain features and services and/or restrict User’s access to parts and/or all of the services without notice and/or liability to the Users.





An order submitted by you constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance

Prior to such acceptance, an automatic e-mail acknowledgement of your order may be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of your order.

Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by us dispatching your order/commencing Services and accepting your credit card or other payment (“Acceptance“).

Privacy Policy

Please review our Privacy Policy, which also governs your visit to www.GreenKitchenWorks, to fully understand our practices.

We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Acceptance. We may be able to provide you with copies on written request; however you must make sure you print a copy of all such documents and these Terms for your own records.

Terms and conditions are binding for all purchases

Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Electronic Communication

When you visit www.Greenkitchenworks.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject your order (without liability) if we are unable to process or fulfill it. If this is the case, we will refund any prior payment that you have made for that item.


All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website. An order submitted by you constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance.


All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by cheque /cash /draft, net-banking, credit card, debit card, cash card, and mobile payments.

User shall be entitled to use his/her valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at the Website. User shall be bound to use his/her own credit/debit and/or any other payment cards, online banking accounts to make any payment. User undertakes and confirms that he/she would furnish correct, complete and accurate detail of credit/debit and/or any other payment cards, online banking accounts and shall be solely responsible for any cost, expense, loss and/or damage which may suffer to User due to furnishing of wrong detail/information relating to his/her credit/debit and/or any other payment cards or online banking accounts.

User hereby agrees and understands that the facility of 0% finance by way of equated monthly installment (‘EMI’) is available on all purchase above a value of Two Thousand Five Hundred ( 2500/-). In case the User purchases multiple Products and wishes to avail the EMI option, the value of at least One (1) of the purchased Products should be greater than of Two Thousand Five Hundred ( 2500/-). User understands and agrees that processing fee or any other fee for converting any Purchase Transaction into EMI is charged and collected by respective card issuing bank and not by Green kitchen works.

User expressly agrees and declares that Green kitchen works shall not be liable for the loss of any nature whatsoever including without limitation indirect, consequential, special and/or incidental to the User arising, directly or indirectly, out of decline of authorization for any transaction, resulting from the User exceeding his/her preset permissible payment limit under the credit/debit and/or any other payment cards and/or online banking accounts.

Green kitchen works confirms that the detail provided by User in this regard shall be kept confidential and shall not be disclosed to any third party except to the extent required under the rules of any stock exchange and/or by applicable laws, regulations and/or processes of any government authority and/or in connection with any judicial process regarding any legal action, suit and/or proceeding arising out of and/or relating to this Agreement.

Further, Green kitchen works actively reports and prosecutes actual and suspected credit/ debit/ cash card fraud. We may require further authorization from User such as a telephone confirmation of User’s order and/or other information. Green kitchen works decision to require further authorization is at Green kitchen works sole discretion. Green kitchen works reserves the right to cancel, delay, refuse to deliver, or recall from the carrier any order if fraud is suspected.

Green kitchen works captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit/ debit/ cash card company for fraud investigation. Green kitchen works will cooperate with authorities to prosecute offenders to the full extent of the law.

Green kitchen works shall take all reasonable precautions to protect the information provided by the User. However, it is expressly provided and accepted by the User that We shall not be responsible in any manner whatsoever for any third party action which results in the information provided by the User being exposed and/or misused by such third party who accessed such information without any authorisation from Green kitchen works.

Placing a Cash-on-Delivery (COD) Order

This service may not be available from time to time based on the region and state the order is placed from. All items that have the “Cash-on-Delivery Available” Icon are valid for order by Cash-on-Delivery. Add the item(s) to your cart and proceed to checkout

When prompted to choose a Payment Option, select “Pay By Cash-on-Delivery”

Once verified and confirmed shipment to be processed in the time specified, from the date of confirmation.

You will be required to make a Cash payment to our Courier Partner, only at the time of delivery of your order.

Please make ONLY Cash Payment at the time of delivery and do NOT offer cheque or DD to the courier staff

Your delivery address should be under serviceable network of our courier partner. Please enter the correct pin code to ensure delivery.

Please do NOT pay for any additional charges, i.e. octroi etc. to courier staff. Your invoice amount is inclusive of all charges.
Cash on Delivery can be availed on:

All products, except such as described during purchase.

Your pin code has to be serviceable on our ‘Cash on delivery’ Pin code network

Your total purchase value / transaction value should not exceed INR 25,000/-

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services. See Shipping information section.

Cancellation of order before dispatch

User shall be entitled to cancel an order of any Product, booked on the Website, by placing a “Cancel Order” request, please email info@greenkitchenworks.com and we will try to respond to your request right away.

“Cancel Order” can be placed anytime after booking of order up to the status of the Order turns into ‘Ready to Ship’ (RTS) on the Website.

All eligible refunds against Cancellation of Orders by User before delivery of Product to User will be subject to deduction of 3% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.

GREEN KITCHEN WORKS all free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.

Return of Products by you

Cancellation of order after dispatch or Returns – (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)

All Product purchased from the Website enjoy fifteen (15) days’ ‘Return Policy’.

We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.

15 days replacement conditions

Green Kitchen Works offers 15 days replacement guarantee for all products sold on GreenKitchenWorks.com, under certain conditions which are mentioned below. Customers will notify us of any damage or defect within 48 hours from the date of receipt of delivery of the products, in case customer fails to inform Green Kitchen Works within the stipulated time frame, Green Kitchen Works reserves the right to accept or reject such request at its discretion. Green Kitchen Works will replace the defective product with a brand new product at no extra cost.

Green Kitchen Works will try to replace the specific product ordered. However, Green kitchen works reserves the right to offer an alternate product in case the product is out of stock / production.

The 15 days replacement guarantee is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer. The return policy is also not valid for certain products such as Cakes, Flowers, gifts, etc. Should customers come across any issue with such products, they are advised to contact customer service within 48 hours, failing which we may decide not take a request for replacement.

Digital content such as e-books is not returnable at all.

Any Product, purchased from the Website, can be returned to Green kitchen works within fifteen (15) days of delivery of the same to User by placing a “Cancel Order” request, on the Website or by using relevant options available in the User’s account created on the Website or please email info@greenkitchenworks.com and we will try to respond to your request right away.

The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.

In the event if User, on removing the packaging of the Product, finds the Product is damaged and/or defective, User shall immediately intimate by email to info@greenkitchenworks.com  about such damage and/or defect and Green kitchen works shall arrange for the replacement of the Product or refund of price of the Product along with shipping charges, if any, collected by Green kitchen works in the unlikely event of Green kitchen works being unable to replace the damaged and/or defective Product. For any Refund or Exchange / Replacement of Product the relevant provisions of ‘Refund’ and ‘Exchange’ shall apply as given herein.

In case of Cancellation of Order after Delivery of the Product to User, Green kitchen works will arrange pick up of the Product to be returned. User will assist and cooperate fully to return the Product with its manuals, booklets, warranty card, accessories, freebies and packing materials or any other thing which were delivered to User along with the Product being returned. At the time of pickup the User will be provided with acknowledgement of pick up by Green kitchen works’s Logistical Partner. User should retain the said acknowledgment and quote or product the same in all his/her future communications with Green kitchen works in this regard.

Replacement or Exchange of order – (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)

In case the Product is found having certain defect(s) immediately after delivery of the same, User can request for replacement of the Product any time after delivery of the Product but not later than fifteen(15) days from the date of delivery of the Product (which do not require any demo/installation) or fifteen (15) days from date of demo/installation (if manufacturing/working defect is discovered at the time of demo/installation for those products which require demo/installation), by placing ‘Exchange’/ ‘Replacement Request’ by email to info@greenkitchenworks.com and we will try to respond to your request right away.

In case User decides to get replacement of the Product due to certain defect in the Product as provided above, then Green kitchen works will arrange pick up of the product to be exchanged. However, User will assist and cooperate to return the product with all its accessories, freebies and packing materials.

In case of any defect arising after delivery of the product or after demo/installation of the product as the case may be, such defects will be serviced by the respective manufacturer/brand in accordance with respective manufacturer’s warranty terms.

In case User opts for replacement of the product due to any defect at the time of delivery or demo/installation of the product, User will have to ensure that the product is returned in undamaged & saleable condition including all accessories and manuals. There should be no signs of external damage on the packaging, including the original carton. Kindly refer to the Returns sections on the Website for further detail on the Return Process.

No Warranty for Freebies

Free gifts given with any of the Product purchased from the Website will not be exchanged and/or covered under any kind of warranty.

License and Website Access

General: Greenkitchenworks.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.Greenkitchenworks.com

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Green Kitchen Works.

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Greenkitchenworks.com and its affiliates without the express written consent.

Metatags: You may not use any metatags or any other ‘hidden text’ utilizing Green Kitchen Work’s name or trademarks without the express written consent of Green Kitchen Works. Any unauthorized use terminates the permission or license granted by Green Kitchen Works.

Website Content

The Website and its contents shall only be used in accordance with the terms of the Agreement. All Products/materials displayed and/or performed on the Website are protected by patents, copyright, trademark, trade secrets and other intellectual property rights owned by the Green kitchen works (as applicable), its subsidiaries, affiliates, associate companies, accountants, advisors, agents, consultants, contractors, partners, and/ or suppliers. User shall abide by all copyright notices, intellectual property rights, information, and restrictions contained in any content accessed through the services.

The Website is protected by copyright as a collective work and/or compilation, pursuant to Indian Copyrights laws, international conventions, and other worldwide copyright laws.

Green kitchen works undertakes to review all claims of copyright infringement received and remove the Content deemed to have been posted or distributed in violation of any applicable laws.

Green kitchen works requests that, according to standard practice, if a User uses any information available on the Website for any research that results in an article and/ or other publication, the User lists Green kitchen works as a resource in User’s bibliography and the User shall take prior permission and (i) give proper credit and ensure that Green kitchen works copyright notice appears on all copies; (ii) no documents or graphics, including logos, available from the Website and/ or Products are modified in any way.

User acknowledges that Green kitchen works may or may not pre-screen Content, but that Green kitchen works and/ or its designees reserves the right (but not the obligation) to pre-screen, refuse or remove any Content and/ or Products from the Website at any time, for any reason (including, but not limited to, upon receipt of claims or allegations or complaints from third parties and/ or authorities relating to such Content) and/ or for no reason at all.

Green kitchen works neither warrants nor represents that use of Products by User will not infringe the rights of third parties not owned by or affiliated with Green kitchen works. Use for any other purpose is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Green kitchen works logos, product and service marks and/ or names are trademarks are owned by Green kitchen works (the “Marks”). Without the prior written permission of Green kitchen works, or its appropriate affiliates, User agrees not to display and/or use in any manner, the Marks. Nothing contained in this Website should be construed as granting, by implication, estoppels, or otherwise, any license or right in and/ or to the Marks without the express written permission of Green kitchen works or such third party. All other trademarks are the property of their respective owners.

User’s misuse of the Products, material and/or Marks on the Website and in its contents, except as provided in this Agreement, is strictly prohibited. User is advised that Green kitchen works will aggressively enforce its intellectual property rights in the Website and/ or services and its contents to the fullest extent of the law, including by seeking appropriate remedies including criminal sanctions solely at User’s risk as to costs and consequences.

Registration Data

User shall be entitled to use the Website for any online shopping transaction after getting him/her registered on the Website after furnishing all relevant information relating to User as sought on the Website. User shall be solely responsible for the confidentiality of its User Id and Password.

User shall be solely responsible for the accuracy and correctness of all such detail / information given by User during registration. Green kitchen works shall be entitled to cross verify those detail, if it deems fit. If Green kitchen works has reason to doubt the correctness of any detail / information furnished by User or in case any information furnished by User is found incorrect, false or misleading then Green kitchen works shall be entitled to cancel or suspend the registration of User permanently or for such period as Green kitchen works deems fit.

User shall not (a) select or use name, User ID, mobile number and/or mail id, of another person with the intent to impersonate that person; or (b) use a User id a name subject to any rights of a person other than User without appropriate authorization. Green kitchen works reserves the right to refuse registration of, or cancel User id in its discretion.

In order to ensure that Green kitchen works is not violating any rights User might have in his/her Information, User hereby agrees to grant Green kitchen works a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) User has in his/her Information, in any media now or in future known, with respect to User’s Information solely to enable Green kitchen works to use the information User supplies to Green kitchen works. We will only use User’s Information in accordance with the Agreement.

User agrees and understands that Green kitchen works shall not be responsible in any manner whatsoever for:

  • Delivery of Product at wrong address furnished by User.
  • any loss and/or damage to User due to incorrect, incomplete and/or false information furnished by User; or
  • Any deficiency in payment of consideration payable towards the Products purchased on the Website.

User shall further be liable to be prosecuted and/or punished under applicable laws for furnishing false, incorrect, incomplete and/or misleading information to Green kitchen works.

Your Account

Protection of Your Account: 

As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

You represent that information provided by you when placing your order is up-to-date materially accurate and is sufficient for us to fulfill your order.

You are responsible for maintaining and promptly updating your account information with us for accuracy and completeness and keeping such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) secure against unauthorized access.

Unless agreed otherwise or required by applicable law, any warranties provided in relation to Products or Services only extend to you on the understanding that you are a user and not a reseller of those Products or Services.

No warranty, commitment or any other obligation should ever be assumed by you on our behalf or on behalf of a Product manufacturer, licensor or supplier without our express prior written consent.

Use by Children: As discussed further in the website Privacy Policy, Greenkitchenworks.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use Greenkitchenworks.com only with involvement of a parent or guardian. Greenkitchenworks.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and other content

Nature of content: Visitors to Greenkitchenworks.com may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Greenkitchenworks.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.

Rights Granted: If you do post content or submit material and unless we indicate otherwise, you grant Greenkitchenworks.com and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant Greenkitchenworks.com and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if Greenkitchenworks.com chooses.

Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Green Kitchen Works.com or its affiliate for all claims resulting from the content you supply. Greenkitchenworks.com has the right but not the obligation to monitor and edit or remove any activity or content. Greenkitchenworks.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Greenkitchenworks.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

Product Description

Greenkitchenworks.com and its affiliates attempt to be as accurate as possible. However, Greenkitchenworks.com makes not warranties that the product description and any other content of its site are accurate, complete, reliable, and current or error free. The product offered by Greenkitchenworks.com itself is not as described and its sole remedy is to return in its unused condition.

Site Policies, Modification, and Severability

Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

Intellectual Property Rights

Copyright Protection All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of Greenkitchenworks.com or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property if Greenkitchenworks.com and protected by Indian Copyright law. All software used in this site is the property of Greenkitchenworks.com and is protected under the Indian Copyright law.


i. Protected Marks:  GKW, Green Kitchen Works, www.Green Kitchen Works, Greenkitchenworks.com & design, Greenkitchenworks.com books, products, and other marks indicated on Green Kitchen Works website are registered trademarks of Green Kitchen Works.

ii. Protected Graphics: All Greenkitchenworks.com graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Green Kitchen Works. Green Kitchen Works’ trademarks and trade dress may not be used in connections with any product or service that is not of Green Kitchen Works. All other trademarks not owned by Greenkitchenworks.com or its affiliates that appear on Greenkitchenworks.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with Greenkitchenworks.com or its affiliates.

Governing Law and Jurisdiction

These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Ahmedabad, Gujarat shall have jurisdiction, to the exclusion of all other courts.

Disclaimer of warranties and Limitation of Liability